System Design
Strong systems are the foundation of a successful organization. They are the structures that enable organizations and the talent within them to focus on what they do best. No two clients or situations are the same. We will take the time to get to know you, and partner with you to think critically about your unique needs. Then, we will help you develop and build the best system(s) for you and your team.
Below are the three most common needs we see:
Starting from Scratch
You've identified a task or process that is going to be repeated a lot, but you haven't established a consistent way to execute. This often leads to confusion, inconsistency, and inefficiency. We would love to sit down with you to understand what you need and help design a system that will get you there.
e.g., How is a client-facing pitch deck reviewed before it goes out? Are there specific characteristics to look for, or does the resident "deck expert" get an email asking them to review? Building a process can make everyone a "deck expert" and help ensure that clients only see your best work.
Adjustments
Sometimes the system in place just isn't working. Perhaps you know why perhaps you don't. What you do know is that it needs to get better. We'll work with you and other stakeholders to develop a clear understanding of what is happening (and what is not). Then we'll help to refine the system to better meet your needs and goals.
e.g., Your company runs inventory regularly. Problem is, you're still running out of stock. Is your system flawed? Is the reorder point wrong? You're not sure, and you don't exactly have the time to audit the process and find out. We do!
Documentation
Documentation is the easiest need to overlook and often the greatest value add. Let us document how your processes work and create consistency and sound training for onboarding new staff. The exercise of documenting processes is typically a valuable learning experience for everyone involved.
e.g., In creating a manual for training new members of the team, existing team members can save time in the future that would have been spent training, and get to know their own work on a deeper level.